The Recommended source in the Upsells block automatically shows products that pair well with what is already in the customer's cart. It is a hands-off way to surface upsells and cross-sells without having to pick products manually.
Recommendations come from Shopify's built-in product recommendations engine, the same one powered by the Search & Discovery app in your Shopify admin.
Pick Recommended when you want the grid to adapt to each customer instead of showing the same products to everyone:
Cross-sell related products — show items similar to what is in the cart.
Upsell complementary products — show items that go with what is in the cart (for example, a case for a phone, or socks for a pair of shoes).
Open your popup in the editor.
Add a Upsells block, or open an existing one.
In the Products dropdown, choose Recommended.
Choose an Intent — Related or Complementary.
Set Max products (1–10).
Optionally turn on Discount and pick a discount type and value.
Save the page.
Related — Products similar to what is in the cart. Works out of the box.
Complementary — Products that go together with what is in the cart. Best results require setting up complementary products in the Search & Discovery app in your Shopify admin.
How many products to show in the block. Defaults to 5. You can pick any number from 1 to 10.
Optional. When turned on, the discount applies to every product in the block.
Percentage — A percentage off the original price (for example, 10% off).
Fixed amount — A specific amount off (for example, $5 off).
As with other Upsells block discounts, the original price is shown crossed out next to the discounted price.
Recommendations are seeded by everything in the cart. Cart items themselves are excluded from the grid, so customers never see duplicates.
If the cart is empty, or Shopify has no recommendations to return, the block is hidden — customers will not see an empty grid.
Recommendations are loaded once when the page opens and stay the same during the visit, even if the customer adds or removes cart items.
Install and set up the Shopify Search & Discovery app for the best results, especially if you use the Complementary intent.
Recommendations come from Shopify, not from Checkout Links. If Shopify has little data for a product, you may see fewer or no recommendations.
The editor preview shows real recommendations, so you can see exactly what customers will see.
You can combine a Recommended Upsells block with a Specific products or From collection block on the same page — for example, a fixed upsell up top and dynamic recommendations below.
