Checkout Links: a sales channel

For Checkout Links to work properly, your products and discounts need to be available through the Checkout Links sales channel in Shopify. This guide walks you through the configuration.

Why This Matters

Shopify allows you to control which products and discounts are available on each sales channel (Online Store, Point of Sale, Checkout Links, etc.). If a product or discount isn't enabled for the Checkout Links channel, it won't work in your checkout links.

Making Products Available

For Individual Products

1. Go to Products in your Shopify admin

2. Open the product you want to use in checkout links

3. Scroll to the Sales channels and apps section

4. Make sure Checkout Links is checked

5. Save the product

For All Products

1. Go to Products in your Shopify admin

2. Select all products (or use filters to select a group)

3. Click More actions > Manage sales channels

4. Enable Checkout Links

5. Save

Making Discounts Available

If you're using the Discount Code promotion type, the discount code must be available to the Checkout Links sales channel:

1. Go to Discounts in your Shopify admin

2. Open the discount code

3. In the Sales channels section, make sure Checkout Links is enabled

4. Save the discount

Checking Your Setup

If a checkout link isn't working as expected:

1. Open the link in the Checkout Links editor

2. Check for any warnings about product availability

3. Verify each product is enabled for the Checkout Links sales channel

4. If using a discount code, verify the code is active and available to the channel

Known Limitations

Due to Shopify platform limitations with sales channels, the following product types do not work with Checkout Links:

• Bundles — Shopify bundles cannot be sold through third-party sales channels

• Unlisted products — Products that are hidden from your Online Store but not published to the Checkout Links channel won't be available

These are Shopify-level restrictions that apply to all sales channel apps, not just Checkout Links.

Common Issues

• Product not appearing in cart — The product isn't available on the Checkout Links sales channel

• Discount not applying — The discount code isn't enabled for the channel, has expired, or has reached its usage limit

• Variant unavailable — The specific variant may be out of stock or not published to the channel

• Bundle product not working — Shopify bundles are not supported through sales channels (see Known Limitations above)